Here at the Kafka Brigade, we are united in our mission to tackle bureaucratic dysfunction. You’ve probably experienced bureaucratic dysfunction yourself – for example, have you ever tried to access a service and simply couldn’t get what you needed? It’s frustrating for you, and it’s unlikely the experience contributed much to the organisation’s purpose either. […]

At the Kafka Brigade, our work is informed by the following key principles: Start with the citizen, and work outwards.  Government outcomes rely on partnership with citizens. Policies – and how bureaucracies implement them – must be effective on the ground, in the context of real families, communities and businesses. Take advantage of the data […]