By Megan Mathias, 16th May 2010
Last week, I was invited to present the Kafka Brigade to the executive Masters of Public Administration (MPA) programme at Cardiff Business School. The Kafka approach is – and will always be – a work in progress, and it was a great opportunity to reflect on what has worked – and what continues to need improving! Attached here are the slides used to support the talk: rather than talk about big change programmes, we frame our projects in terms of bureaucratic dysfunction and the continuous search for public value. See what you think!